Steve Johnsen

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Not a Swiss Army Knife

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When I was in Germany with my wife, one of the things I wanted to buy was a genuine Swiss Army Knife. The Swiss Army Knife is a really cool pocket knife that has all kinds of tools attached to it. It seems it can do anything!

However, no matter how cool the Swiss army knife is, would you use it to remodel your house? Having a one-size-fits-all, general utility tool is great, but it also has its limits. When I am doing a bigger job, I prefer to use specialized power tools.

When you build a website for your business, what tools do you use? Many small business owners hire a “jackknife” to create their site — the one guy in a garage who does the design work, the programming, the copy editing, the server setup, and the SEO.

The “jack of all trades,” like the Swiss Army Knife, may be an inexpensive “tool” that can get you out of a jam. Yet experienced business owners understand that a truly effective website is built by a team. No one person can be good in all the different skills needed to build a website that is your #1 employee.

To your success!

Filed Under: Websites & Internet marketing

Happy cows give better milk

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The Dairy Council of California came up with a great ad concept, “Great cheese comes from happy cows….Happy cows come from California.”

In fact, the premise is true, and has been validated by numerous studies of dairy production with different methods of cattle husbandry. Happy cows DO give better milk.

One thing you’ll notice about great ad agencies is that they practice the same thing with their designers. The designers have flexible hours, casual dress codes, and lots of perks that don’t apply to the other employees at the organization. In fact, management tends to coddle the designers. Sometimes it seems they get treated better than the CEO!

The reason for this is that great design is a creative process, and creativity disappears when people are unhappy. Sure, any competent designer can bang out something that “looks good” no matter how they feel. But truly great design that makes people want to buy from you? That requires a creative “spark of genius” which won’t happen unless the designer is happy.

The next time you hire a designer, remember the happy cow principle. You may end up with some fantastic cheese!

To your success!

Filed Under: Business coaching

Crossing the T

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Vice Admiral Lord Horatio Nelson is remembered as England’s most beloved admiral. His innovative style of warfare is responsible for the total defeat of the French and Spanish fleets and the rise of the British Royal Navy to supremacy at sea.

His decisive battle (and the one at which he lost his life) was the battle of Trafalgar. 27 British ships took on a line of 33 Spanish and French Ships. At the end of the day 22 enemy ships were captured or sunk, without a single British ship lost! The style of his attack during that battle was called “crossing the T.”

There is a common misconception that crossing the T meant lining up the ships so that the entire British fleet could fire on one French ship at a time. This is absolutely not the case. Crossing the T actually meant two things:

1) An absolute, all-out attack on the enemy aiming for total victory, and

2) A distribution of command so that individual ship captains could make decisions on their own during the heat of battle.

At the time, traditional naval warfare required a careful maneuvering of ships to keep them all in a line. This allowed the admiral to communicate with and control his entire fleet, and it also allowed the fleet to escape quickly if the battle went poorly. Usually, this resulted in fairly indecisive battles.

Instead of lining up with the combined French and Spanish fleet, Nelson split his force into two lines and plowed right into the middle of the Combined Fleet’s line. Each of his captains understood the plan of attack, and each was empowered to make independent decisions during the battle. This put all the British ships into a very vulnerable position, where they had to fight fiercely to win. But it also cut off communications between the enemy ships.

The resulting battle was chaotic, furious, ferocious — and decisive.

What have you been doing with your Internet marketing? Has it involved years of careful but hesitant lining up of your forces, but without any decisive results? If so, it’s time to take some real action.

To your success!

Filed Under: Websites & Internet marketing

Hands of Action!

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In H.G. Wells’ book, The Time Machine, the time traveler jumps forward to the far distant future and encounters the Eloi, a race of semi-humans lacking much in the way of intellect, strength, compassion, or ambition, but horribly afraid of the dark.

Wells recognized that human beings were designed for action. When we sit around doing nothing, but worrying about what might happen, or wondering why things are not going well for us, we end up paralyzed by our own emotion.

It is not that we start to move once we are happy; it is that we are happy once we start to move. When we take action, we cease to be dependent on our emotion.

It’s just like your Grandma used to say, “Busy hands are happy hands.”

How is your marketing going this year? Instead of worrying about it, take a meaningful action that can pay huge dividends.

To your success!

Filed Under: Key distinctions, Marketing

Toss your cap over the wall!

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In his autobiography, An Only Child, the Irish writer Frank O’Connor talks about when he and his friends were boys. When they came to an orchard wall blocking their way that seemed too high and too difficult to climb, they took off their caps and tossed them over the wall. Because their caps were quite valuable to them, they then had no choice but to follow them over the wall.

John F Kennedy was very inspired by this story, and used to tell it to his friends. On May 25, 1961, President John F. Kennedy announced before a special joint session of Congress the audacious goal of “landing a man on the Moon and returning him safely to the Earth” by the end of the decade.

In his dedication speech at the Aerospace Medical Health Center in San Antonio on November 21, 1963, the day before he was assassinated, President Kennedy mentioned Frank O’Connor’s story, and concluded his speech with this: “This nation has tossed its cap over the wall of space and we have no choice but to follow it.”

Do you have a huge goal that you have been secretly harboring? President Kennedy understood that one way to ensure that your goal gets achieved is to announce it to the world. Another way is to invest a financial stake in the outcome.

Some people lose weight only after they buy smaller clothes. I dreamed a long time about being an entrepreneur, but it wasn’t until I quit my day job that I got really focused about making that a success. A lot of the stuff we learn in college could be learned from a book. However, most of us will not study unless we paid for the class and give the teacher permission to give us a grade.

The bottom line is, we achieve our goals when we have a commitment to them. If you have a goal, why not create the circumstances that ensure your own commitment? What can you do today to create the commitment to achieving your dream?

To your success!

Filed Under: Business inspiration, Key distinctions

It was a dark and stormy night…

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It was a dark and stormy night. Snoopy sat atop his doghouse as thunder rumbled in the distance. Occasional flashes of lightning lit up the dark sky and silhouetted the trees behind him.

Hunched over his typewriter, Snoopy stared at the page in front of him. With a sudden spasm of his paw, he crumpled the paper and tossed it to the ground. Woodstock edged closer to him and laid his head on Snoopy as the first drops of rain began to spatter on the rooftop next to them.

Snoopy was discovering what thousands of other authors already knew — writing is hard. Or, more specifically, good writing is hard. (Bad writing is fairly easy to produce.)

It’s the same with search engine optimization. And online marketing. Bad marketing is easy. Good marketing is hard work. Good web design is hard work. Good SEO is really hard work.

Most of us who are reasonably well educated can tell the difference between bad writing and good writing. We might even be able to explain it to someone else. Even though we could not write a great novel if our lives depended on it. That’s okay. You don’t have to be a novelist to appreciate great writing.

However, how many of us have studied enough about web design, or search engine algorithms, or SEO, to know what will work or what will not? That’s why when you go to invest in your marketing, it pays to get some expert advice.

To your success!

Filed Under: Marketing

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