Steve Johnsen

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The Keeper of the Springs

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The late Peter Marshall was an eloquent speaker and for several years served as the chaplain of the US Senate. He used to love to tell the story of the “Keeper of the Springs,” a quiet forest dweller who lived high above an Austrian village along the eastern slope of the Alps.

The old gentleman had been hired many years earlier by a young town councilman to clear away the debris from the pools of water up in the mountain crevices that fed the lovely spring flowing through their town. With faithful, silent regularity, he patrolled the hills, removed the leaves and branches, and wiped away the silt that would otherwise have choked and contaminated the fresh flow of water.

The village soon became a popular attraction for vacationers. Graceful swans floated along the crystal clear spring, the mill wheels of various businesses located near the water turned day and night, farmlands were naturally irrigated, and the view from restaurants was picturesque beyond description.

Years passed. One evening the town council met for its semiannual meeting. As they reviewed the budget, one man’s eye caught the salary figure being paid the obscure keeper of the spring. Said the keeper of the purse, “Who is the old man? Why do we keep him on year after year? No one ever sees him. For all we know, the strange ranger of the hills is doing us no good. He isn’t necessary any longer.” By a unanimous vote, they dispensed with the old man’s services.

For several weeks, nothing changed.

By early autumn, the trees began to shed their leaves. Small branches snapped of and fell into the pools, hindering the rushing flow of sparkling water. One afternoon someone noticed a slight yellowish-brown tint in the spring. A few days later, the water was much darker. Within another week, a slimy film covered sections of the water along the banks, and a foul odor was soon detected. The mill wheels moved more slowly, some finally ground to a halt. Swans left, as did the tourists. Clammy fingers of disease and sickness reached deeply into the village.

Quickly, the embarrassed council called a special meeting. Realizing their gross error in judgment, they rehired the old keeper of the spring, and within a few weeks, the veritable river of life began to clear up. The wheels started to turn, and new life returned to the hamlet in the Alps.

In my business, which is turning people’s website into their number 1 employee, the “keeper of the springs” is the webmaster who keeps the site up to date. Without regular care, over time, your website will become stagnant, and it loses its value and effectiveness, both with the search engines and with the people visiting. That’s why we can offer huge value for clients simply by providing a professional webmaster service.

Take a moment to review your website right now. Make sure that your site is up to date, with accurate information, no broken links, and all the software up to date. Then, if you’re not doing it already, go one step further and put in place a plan to keep adding fresh, relevant content to your website on a regular basis.

To your success!

Byte to Byte with Steve Johnsen
The Keeper of the Springs

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Steve Johnsen, MBASteve Johnsen is a marketing strategist, a business coach, and the Founder of Cloud Mountain Marketing. He is also the author of the Amazon #1 best-seller, 5 Easy Steps to Make Your Website Your #1 Employee.

Filed Under: Business inspiration, Podcasts, Websites & Internet marketing

A website is like a poem…

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I often get asked by clients how long it takes to build a website. Of course, that depends on a lot of variables, but the thing most people don’t realize is that actually building the website is usually the easy part.

It’s sort of like writing a poem. Most of us could sit down and type up a poem (or write it out by hand) in a matter of minutes. However, a good poem – one that earns the author a living – could take weeks, months, or even years to actually write. Most of that time is spent thinking, and a lot of it is spent crafting and tweaking the language.

In the same way, there’s a lot that goes into building a website that can function as your #1 employee, BESIDES building the site. Things such as planning your marketing strategy, crafting your ideal message, turning that message into an interesting story, creating your visual branding, designing the user experience and site navigation, planning your search strategy, thinking through all the site requirements, and putting together all the materials. Then, and only then, should you build the site.

Once in every life someone comes along, and builds you a website that was almost like a song…. To your success!

Filed Under: Websites & Internet marketing

It Takes a Village

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One of the things I talk about in my upcoming book is that a good website is well-designed in four dimensions. For a website to be successful in actually making money for the business, it should be well-designed visually, verbally, functionally and technically.

No one person can be excellent in all four of these areas. Hence, the best websites are built by a team, not by an individual. And not just any team, but a team of people that are each really good in their respective areas.

Too often I see a site that is good visually, but not functionally, or a site that is laid out well, but has all kinds of barriers to getting indexed on Google. And yes, there are sites that are done poorly in all dimensions….

To your success!

Filed Under: Websites & Internet marketing

No competition…Just distractions

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Many times, people have asked me if I’m concerned about sharing my methods and techniques at my seminars, especially since many of the attendees are other web professionals wanting to improve their skills. I have often told them that I don’t believe in competition.

I can guarantee you with 100% certainty that there is NO ONE ELSE IN THE WORLD who has the same combination of strengths, experience, and abilities that I do. Since I’m a mathematician, I can even prove it numerically.

Recently, I was meeting with someone, and after he realized how different my approach was from a traditional web company, he leaned back and said, “Wow! You don’t have any competitors–just distractions.” I like that analysis. People going to other web companies and spending money and getting very little in return is not competition to what I do. It just distracts them from coming to the right place in the first place. It’s just a detour until they come to someone who builds them a website that actually make money, a website that can be their #1 employee.

Does this sound like I’m bragging? It isn’t intended to. I believe that many of you are just as unique in your skills, strengths and experience in your field as I am in mine. And when your website showcases that uniqueness, it will be an exciting place to visit.

Having a website that sets you apart from the crowd allows YOU to serve many more people with your unique gifts and skills. Don’t you owe it to them to have one?

To your success!

Filed Under: Key distinctions

Knowing where to hit

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A man was driving his SUV through the Sonoran desert when it suddenly quit. No matter what he did, he could not get the engine to start. However, there were a few buildings only about a mile up ahead on the road, and fortunately, one of them turned out to be a service station.

As he walked into the service station, the man shouted out, “Please help! My SUV is stalled on the highway, and I have to be in Tucson by 5:00.”

The owner of the service station put his tool box in the back of his truck, and drove the man out to where his SUV was stalled. After listening to the starter and checking a few things under the hood, the service station owner pulled out a small hammer and rapped sharply on a particular spot on the engine.

Immediately after, the man was able to start his car again. The service station owner handed him a bill for $100.

“What?!” the man shouted. “$100 for tapping with a hammer?”

Without saying a word, the service station owner took the bill and wrote out an itemized list:

Tapping with hammer: $1

Knowing where to tap: $99

Occasionally I have had people come to me for help with their website who seem to only want free advice. After asking lots of questions and talking with me for hours, they decide to “do it themselves” or to shop around for a cheaper vendor. I wish them luck. They could have gotten even more information in a few minutes with a Google search. But information is not what makes your business grow. It’s knowing how to use it. And that’s what makes an expert’s help really, really valuable.

To your success!

Filed Under: Business coaching

The most “bang for your buck”

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Why do companies spend so much on advertising, when the benefit is so small, while they spend so little on SEO (search engine optimization), when the benefit is so large?

We’re all familiar with the fact that advertising has become MUCH less effective than it used to be. DVRs, DVDs, Netflix, new cable channels, online channels, mp3s, mp4s, ipods and smart phones all compete for a dwindling share of the consumer’s vanishing attention span. However, U.S. companies still spend about $30 on advertising for every $1 they spend on SEO. Why is that?

I believe that advertising is still popular because it is easily understood. Many people would rather spend money on something they know–even though they know it does not work well–than experiment with something they don’t know. Internet marketing requires an explanation. Search engine optimization can be confusing, and because it’s confusing, it’s SCARY.

Certainly, some business owners have bought into SEO programs in the past that were the wrong fit for their business, and not gotten the result they hoped for. (Of course, the same is true for many advertising programs.)

However, SEO, when done right, is MUCH more cost effective than an ad campaign. Perhaps the fact that companies are still spending so much on advertising and so little on SEO is good news after all. It means that there is much less competition for the companies who are investing in quality SEO!

To your success!

Byte to Byte with Steve Johnsen
Multiplying Your Marketing ROI

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Filed Under: Marketing, Podcasts, SEO

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