Steve Johnsen

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We get paid to practice

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A few weeks back, I saw an interview with new Super Bowl champion Seahawks quarterback Russell Wilson. He was being asked for his thoughts on going to the Super Bowl in his sophomore season, and in response Wilson said, “…I trust the God-given ability that I have….I trust in what I can do, and in my preparation.”

I thought this was a pretty thoughtful response from the 25-year-old who has just become the first quarterback ever to lead the Seattle Seahawks to a Super Bowl win (and only the second-ever Seahawks quarterback to get to the Super Bowl), but what I noticed most was the importance he placed on preparation. It brought to mind the essential need for practice, and its undeniable role in success.

I relate to the importance of preparation in my everyday work as well. In fact, my team’s experience and our emphasis on preparation is the reason we achieve success for our own clients. A lot of people can put together a website, but the real value in our process is in the preparation. In other words, when our clients choose to work with my team, they’re hiring us to prepare, not just to play the game. I love what I do, and after all the preparation is done, building the website is the easy part. The caliber of work and the real, tangible results our websites produce is all thanks to a committed and very unique preparation process.

I don’t know what Wilson did to prepare for Sunday’s blowout, but I’m confident it was intense. And while it seems Wilson was better prepared than Manning for last Sunday’s matchup, Manning (arguably one of the best quarterbacks of all time) is well known for his focused preparation. Consider his regular practice of the “wet-ball drill,” in which he dedicates full days to working with his starting center, filling a bucket full of water, and having the center dip the ball into a bucket of water as he practices catching snap after snap. This exercise is frequently credited as the reason the Indianapolis Colts, against all predictions, beat the Chicago Bears in the relentlessly rainy 2007 Super Bowl. Who knows what the outcome would have been without such concentrated preparation?

In an interview a few weeks ago, Peyton Manning repeated what many NFL players know: “We play the game for free; we get paid to practice.” To my mind, this couldn’t be more true in any facet of business or life.

To your success!

Filed Under: Business coaching

How a website is like football

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It’s been quite a few years since we Denver Broncos fans have gotten to see our team play in the Super Bowl. And we’re certainly psyched up; my whole family can’t wait to watch the magic happen. I found myself wondering this week: what has worked this season? What has finally made the Broncos one of the two best football teams in all the world again?

For many people, two words come to mind: Peyton Manning. Certainly that’s a big factor. It’s undeniable that he’s been a great gift to the other players on the field. But beyond Manning’s record-setting season made up of near-flawless play (not to mention his remaining a quintessential class act, both on and off the field), I think the real factor in their success is Team.

The fact is, one man doesn’t win the game. It takes a team. One of the reasons Peyton Manning is such a great quarterback is that he really knows his teammates, and he leads the team in a way that caters to each one of their strengths.

As many sports movies would show us, what makes a team successful is more than hard work or talented players or a great coach. Whether you call it “team spirit” or camaraderie, there’s something magical that happens when a team pulls together to work toward a common goal, and the net result is a whole that is far, far more than the sum of the parts. This year, the Broncos are a cohesive Team made up of the best-of-the-best in their profession, and this is what is responsible for their success.

When you think about it, a website is a lot like a football game. There’s no way one person can build a really great website; it requires a lot of people with different skills working together. But I know of a lot of website projects that have failed when someone merely brought together a group of talented individuals. For a website to be really successful, it requires a Team.

As I look toward the Super Bowl and ponder the Broncos team, I am reminded again why I really appreciate our team at Cumulus. Each member of our team is committed to a common goal (in our case, building high-quality websites that drive real profitability for your business), and we are made up of the highest-caliber “players” in our respective fields. As a result, we have a unique team spirit, a high trust in one another, an unparalleled commitment to smart planning, and near-flawless execution. Without our Team, we would not be the best in the business.

Whether you’re pulling for the Broncos or the Seahawks this Sunday, I wish you a great weekend!

To your success!

Filed Under: Websites & Internet marketing

How to judge a book by its cover

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I was at a book sale a few weeks ago (one of my favorite activities), looking through a stack of business management and marketing titles that caught my attention. As I was putting some of the books back on the shelf, I suddenly realized that the books I had just decided to purchase were mainly chosen based on the cover design and the typesetting of the pages. All of the books may have had great content (that’s why the titles got my attention), but I did not choose to buy all of them.

As hard as I fight it, and as much as I want to believe otherwise, the experts tell us that most of our decisions are based on (or at least influenced by) highly emotional reactions to subtle, subliminal cues. In his book Blink Malcolm Gladwell talks about the research of Louis Cheskin, who discovered that changing the packaging of a food product actually changes how it tastes. (Yes, hard to believe. It’s in chapter 5 if you want to check it out for yourself.)

This is also true in the case of your website. One study done in the UK found that when people distrusted a company, it was based 94% on the design of the website and only 6% based on the content. Professional design is critical to establishing trust with a prospective client.

I had a friend who told me his website was not important, that no one would make a decision based on such an unimportant thing. Then a few days later he was telling me about how he was considering two vendors for a big purchase, but it was a really easy decision for him because one was clearly the better vendor “because their website was so much better than the other company’s.” I simply asked him, “Did you hear what you just said?”
If your company is a book, your website is the cover. Is it one that people will want to “read”?

To your success!

Filed Under: Websites & Internet marketing

Three kinds of websites

by Steve Johnsen

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If you’re like most business owners, you know you need a website, but you may not be clear exactly why. Are you using your site to sell products? To convince prospects your service is superior to the competition? Or simply to have a presence online?

I always advise my clients that there are three main categories of website, and when you choose to build or rebuild your website, you should be aware of what type of site you need (and what type you’re building).

The first type of site is what I refer to as a billboard: this is a site that just sits there, and serves primarily as a brochure. This kind of site can be helpful when you only need to “prove” you are a legitimate business, and to give visitors basic information on who you are and what you do. This is a static site, and doesn’t actually “do” anything for your business.

The second type of website is a step up from the online brochure. It may look nice. It may convince a few people to buy from you. And it’s well-built enough so that someone searching online might be able to find you. However, this type of site still is not a main factor in growing your business—it may help you close a sale, but it won’t do much to generate business for you.

The third type of website is a site that actually makes money for your business—a website that literally acts as your #1 employee, actively bringing in new connections, new customers and new sales. It is this kind of website that can take your business to heights of success you never dreamed possible.

As you are thinking about your business, ask yourself: what type of website does my business need? One that is static, or one that is a workhorse, building my customer base and dramatically growing my sales?

Byte to Byte with Steve Johnsen
Three kinds of websites

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Steve Johnsen, MBASteve Johnsen is a marketing strategist, a business coach, and the Founder of Cloud Mountain Marketing. He is also the author of the Amazon #1 best-seller, 5 Easy Steps to Make Your Website Your #1 Employee.

Filed Under: Podcasts, Websites & Internet marketing

Achieve your goals in 2014!

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Happy New Year! I hope you are excited as I am about the wealth of opportunities that 2014 brings. For many people, this is a time to set goals for the coming year. Yet how do you ensure that you can actually achieve your goals? Here are a couple of tips.

1) Make your goals meaningful

Change is hard, and it’s easy to get distracted from our goals. For your goal to keep your attention and motivate you to follow through, it should be something that inspires you. It’s much easier for a business a goal if it’s something that excites the staff.

2) Make your goals concrete and specific

A goal like “lose weight” or “make more money” or “get up earlier” is not nearly as powerful as “lose 7 pounds by May 1” or “increase net profits by $125,000 in the next twelve months.” Having concrete and specific goals makes it easier to measure how you’re doing and celebrate your wins. It also helps with this next tip:

3) Develop a plan of action to achieve your goals

As important as it is to visualize our goals, I’ve never heard of anyone achieving an important goal by just thinking about it. What makes your goal attainable is an action plan. And, the more you can break your goal down into small, “bite-sized” steps, the easier it becomes to achieve it. The most important question is, “What is the first step that I can take today?”

I hope that with the official start of this new year, you have given serious consideration to the goals you want to achieve for your business. Without having a clear goal for your business, every action you take is without aim, and ultimately without much result.

If your goals involve growing your business in 2014, let me know how I can support you in that endeavor. I love working with businesses that have clear and specific goals!

To your success!

Filed Under: Business coaching

The time is NOW

by Steve Johnsen Leave a Comment

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It’s no secret that for your business to be successful, you must have a clearly defined goal. In fact, your goal should be the reason for everything you do as a business. Yet too many business owners find themselves challenged to clarify their goals. They get into the habit of running the business in a “ready, fire, aim” fashion, which is a recipe for disaster.

One prime example is when a business hires a web developer to build (or re-build) a website. In many of these situations, the business knows it needs a website, but the web developer fails to identify exactly what the business’s goal is, and the way in which the website will help achieve that goal. The result? The business often invests a significant amount of time and money in a website that doesn’t actually do anything for the business—it doesn’t drive traffic, convert audiences, or make money for the business.

With just a few days left until the start of the new year, I challenge you to put some focused energy into clarifying what your business’s goals are, and to be very specific. What kind of sales increase do you want to see three months into next year? How many more customers do you want to have six months into the year? What kind of lift in referrals do you need to realize by the end of next year?

The time is now to define your business’s goals, and then to determine how to build a website (which is arguably the most essential marketing tool a business has) that leads you toward achieving that goal…a website that becomes your #1 employee.

To your success!

Filed Under: Business coaching

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Having a clear goal is not the same as having a strategy.
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    “I have benefited so much from my work with Steve. He is such a mixture of heart, talent, and incredible intelligence, that he gets you clarity with such rapidity and ease. On one particular session where I was rather down, I opened up to a rather personal and very raw space with him. He made me perfectly comfortable to share what I was thinking and feeling. And at the perfect time, using my experiences shared on previous sessions, he asked the perfect question that shifted everything. I would recommend Steve's coaching to help you with whatever you want to accomplish. Steve is the real deal! I would recommend him to anyone committed to improving their business, themselves and their lives.”

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