Steve Johnsen

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Reality TV and Business Success

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A couple of years ago, I wanted to produce a reality TV show called, “Business Makeover.” I would bring in a team of business advisors, and within a month we would completely turn around a struggling business, capturing it all on film. The business makeover concept is still a lot of fun, but I eventually decided not to get into the TV business.

Today I was looking at a coupon I got in the mail from a cosmetic dentist and thought of a working title for a new reality TV show, How Not to Market. It’s amazing how many marketing dollars are wasted in the U.S. If you’re spending money on marketing in a particular area and it’s not making you money, STOP!

It’s also not enough to track how many leads are generated. A software company I worked with was generating about 800 leads per year at trade shows, at an average cost of about $140 each (when you added up all the expenses). But most of these “leads” were just people wanting the door prize. They wouldn’t return calls and would generally waste the salespeople’s time, so that their real cost was much higher.

In contrast, the leads we generated through search engine optimization and several email campaigns was significantly lower (about $10 each), but the leads themselves were already highly pre-qualified. A large percentage of those resulted in a sale.

When I compared the cost of making a sale through trade show generated leads vs. SEO generated leads, it was about 100 to 1.

To your success!

Filed Under: Marketing

Business success and all that jazz

by Steve Johnsen

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In chapter 4 of his book Imagine: How Creativity Works, Jonah Lehrer describes recent brain research investigating the link between self-control and creativity. It turns out there is a part of our brain called the dorsolateral prefrontal cortex (DL-PFC) that is responsible for self-control: keeping us from stealing candy from the store, or from blurting out something that we’ll later regret. However, this part of the brain is frequently in the way of artistic creativity. In fact, many successful musicians and performers, especially those doing improv or jazz, have to train themselves to turn this part of their brain off during a performance.

Lehrer also cites two cases of people who developed frontotemporal dimentia, a debilitating (and ultimately fatal) degenerative brain disease that causes breakdown of the DL-PFC. The interesting thing was that in both cases, as their inhibitions vanished, both became incredibly gifted artists in a short period of time. The lesson? That we all have the potential for tremendous creative talent. It’s just that most of us learn to keep that part of ourselves repressed by the time we’re adults. We’re so afraid of doing something wrong that we lock our creative side away.

Pablo Picasso had it right: “Every child is born an artist. The real trick in life is to remain an artist.”

What creativity would you release if you had no fear of failure? What could you accomplish if you “let it all hang out”?

Steve Johnsen, MBASteve Johnsen is a marketing strategist, a business coach, and the Founder of Cloud Mountain Marketing. He is also the author of the Amazon #1 best-seller, 5 Easy Steps to Make Your Website Your #1 Employee.

Filed Under: Key distinctions

Is your website fruitful?

by Steve Johnsen

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I have a friend with a fruit tree in his back yard. One time I was walking through the yard and noticed the branches of his tree bent over and touching the ground. Intrigued and almost alarmed, I went over to see what was pulling this tree’s branches down to the earth. As I got closer I noticed that the tree was packed tight with an amazing quantity of bright, ripened fruits. Naturally, I had to ask my friend how he got the tree to produce so much fruit.

“Oh,” he replied, “I have a professional arborist come out every year and prune it, that’s all.”

Owning fruit trees myself, I had always believed that good soil and water and occasional trimming by yours truly should be enough to make a tree happy. But his faithful investment in professional care had produced a truly astonishing result. In the past, I would have considered hiring someone to prune my tree to be a waste. But he was not even interested in trying to do the job himself.

“All I know is that my tree guy really knows what he’s doing, and that’s good enough for me.” Indeed this trust in his arborist paid off many times over.

When you hire an incredibly knowledgable tree care specialist like my good friend Robert Bailey (www.TrimmingDenver.com) to come care for your trees, you always know that you are in good hands. You not only know that your trees will be kept in best of health, but you will have peace of mind knowing that nothing is going uncared for.

The same holds true for your website. You can let it grow wild, and reap a little fruit. Or you can put your site under the continual care and pruning of professionals who know what they’re doing, who will both fertilize and prune your site until you are reaping the abundant harvest that you’ve always wanted.

To your success,

Steve Johnsen

Filed Under: Websites & Internet marketing

Franklin Barbecue

by Steve Johnsen

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Aaron Franklin runs one of the most popular barbecue joints in Texas (a state where people are serious about their barbecue). The barbecue industry is extremely competitive–and secretive–and you’d think that Aaron would keep his recipes to himself. But unlike most of his peers, Aaron freely shares with the world his recipes, his techniques, and everything about what he does.

http://www.youtube.com/watch?v=VmTzdMHu5KU

What Aaron knows is that although the recipe is important, the real secret to an awesome barbecue is the chef. Even though he gives his secrets away, people still line up for blocks to buy his meat.

Building a website that actually makes you money is much the same way. I can freely share my process and my website success formula, but it still makes a huge difference who is building the site.

How about in your business? What are you really awesome at that no one else can replicate? Be sure that you’re sharing it with the world on your website.

To your success,

Steve Johnsen

Filed Under: Marketing

Important information about the Heartbleed bug

by Steve Johnsen

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You may have already heard about the Heartbleed bug. Heartbleed is a bug that was found in OpenSSL, the security protocol used across much of the Internet, that could potentially allow someone to secretly install software on a third-party servers and steal passwords or other information. Many websites and Internet-based services have been potentially vulnerable. Heartbleed is not just the latest Internet chain letter. This was a serious issue and the following information may be valuable to you.

If exploited, Heartbleed could allow someone to get access to your email accounts, bank accounts, credit card numbers, files stored in the cloud, etc. In order to protect your information, affected service providers (the companies, not you as the customer) should have taken both of the following steps:

  • Update/patch OpenSSL to remove the bug
  • If it was at all possible at any time for Heartbleed to be exploited on the server, replace SSL certificates.

Here are some services that were potentially affected by Heartbleed, where it is recommended that you do change your passwords:

  • Facebook
  • Instagram
  • Pinterest
  • Tumblr
  • Gmail
  • Youtube
  • Google +
  • Yahoo.com
  • Yahoo mail
  • Bing
  • Blogspot
  • LL Bean / BarclayCard
  • Amazon web services (but not Amazon.com)
  • Etsy
  • GoDaddy
  • Intuit/TurboTax
  • USAA
  • Box
  • Dropbox
  • Github
  • Minecraft
  • Netflix
  • Salesforce.com
  • Hootsuite
  • AWeber

And a few sites that are not affected or where you do not need to take any action. Fortunately, many banks are on this list:

  • Amazon.com
  • LinkedIn
  • Microsoft.com
  • AOL
  • Hotmail
  • eBay
  • Groupon
  • Paypal
  • Target
  • Nordstrom
  • Walmart
  • Bank of America
  • Capital One
  • Chase
  • Citigroup
  • E*Trade
  • Fidelity
  • Schwab
  • Scottrade
  • TD Ameritrade
  • US Bank
  • Wells Fargo
  • 1040.com
  • Healthcare.gov
  • TaxACT

For a much longer list, you can visit this web page:

https://github.com/musalbas/heartbleed-masstest/blob/master/top10000.txt

For other services, I would recommend that you contact your service provider to find out the status. Or, you can use this webpage from LastPass as a quick screening tool to check a website’s vulnerability. If status is unclear, do contact your service provider.

https://lastpass.com/heartbleed/

If a service you use could have potentially been affected, I recommend that you check with your service provider (or use the tool above), to verify that any bugs have been patched and that SSL certificates have been replaced.

After you have verified that both these steps are complete (and only after these are done), I recommend that you change your passwords with any service that you care about if there was any chance that they were affected at some point in time:

  • Email accounts
  • Online bank accounts
  • Online credit card accounts
  • Online accounts with any merchant/vendor where you have provided credit card information

If a service provider was never affected, then you do not need to change your passwords.

Yes, changing all your passwords is a pain, but the alternative could be much, much worse.

A few additional recommendations:

  • Do not use the same password on two different sites. Create separate passwords for each site.
  • Use strong passwords: At least 9 characters long, with a mix of upper & lower case, numerals, and special characters.
  • Avoid using your name, date of birth, or words that can be found in the dictionary in your passwords.
  • If you have a service that offers 2-step validation (via text message to your cell phone), enable it. It’s a pain to use but provides very good protection.
  • Update your browser(s) to the most current version.
  • For good measure, delete/clear your browsers’ cache, cookies, and history.
  • Have fun while you’re making all these changes. Put on some music and enjoy. 🙂

Monitor your accounts closely over the next few months and follow up quickly on any strange activity. Hopefully, none of your information was compromised. However, with many services, you cannot be completely safe until after your service provider has patched their servers and certificates, and you have changed your passwords.

To your success,

Steve Johnsen

Filed Under: Tech tips

We are your night vision goggles

by Steve Johnsen Leave a Comment

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Imagine that you are a soldier sent out to the battlefield at night. It is pitch black and you cannot see a thing. How valuable would it be for someone to hand you a pair of night-vision goggles, and suddenly you can see all of the enemy soldiers that are trying to sneak up on you?

Most people’s process of building a website is like navigating across a rocky battlefield at night without being able to see. Most websites are shooting in the dark. The reason our clients’ websites work is because our consulting helps to clarify what is the path to success.

Go to any web designer, and he or she will give you a website, hopefully one that looks very good. But the missing ingredient is the clear vision of where you are going with your business and your website. It’s like being handed your helmet and weapon, and being vaguely pointed in the direction of enemy lines.

Hire Cloud Mountain Marketing to be on your side of the skirmish, and we seat you in a tank with panoramic night vision of the landscape. There is simply no comparison, and one simple choice.

The Internet is a frontier of untold possibilities for your business, and also fraught with pitfalls. As you venture out into this territory of fortune, get the advantage of clear vision with Cloud Mountain Marketing’s unique process. Because it’s not just a website!

Filed Under: Business coaching

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    “I have benefited so much from my work with Steve. He is such a mixture of heart, talent, and incredible intelligence, that he gets you clarity with such rapidity and ease. On one particular session where I was rather down, I opened up to a rather personal and very raw space with him. He made me perfectly comfortable to share what I was thinking and feeling. And at the perfect time, using my experiences shared on previous sessions, he asked the perfect question that shifted everything. I would recommend Steve's coaching to help you with whatever you want to accomplish. Steve is the real deal! I would recommend him to anyone committed to improving their business, themselves and their lives.”

    – Carla O'Brien
    Founder, Coach Carla LLC

    “Steve is an excellent coach. He has the ability to listen deeply, reflect honestly, ask challenging questions, and help clients view life from a new perspective....[Steve] helped me unwrap some unconscious limiting beliefs from long ago about money. For the first time I was able to see how I’d been limiting my business growth because of my discomfort with growing wealthy. Once I became aware of that belief I was free to make new choices. On to prosperity!...[Steve] is simply a great coach with outstanding listening skills.”

    – Joan Hoedel, MA, RN, CPC
    Blue Dragonfly Coaching, Missoula MT

    “I’ve been working with Steve for the past four months, and on a scale from 1 to 10, his integrity is a 12. His professionalism and dedication are at the same level also.”

    – David Talon
    Chief Strategy Officer & Partner, iGrowth Strategies

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